The connections just appeared to me and how everything was related. Eureka, everything made sense. I found the answer on the question why nurses won’t get what they need. I tried to explain it the first person I saw, but that did not go well.
I was already years working with my collected materials, trying to make sense how to develop better (medical) devices for nurses. Involving them was not the (only) answer. They were involved and still not satisfied with the offered solutions. Why did they not get the products that would fit their work process? Why were they offered sub-optimal solutions? What was happening? And I kept searching, collecting more and more materials.
December 6th, 2017. I just started mindmapping, drawing, commenting on a piece of paper. Arrows combining several products and finding related events. And then it hit me. Eureka!! Or the official research term would be ‘direct interpretation’, but still, Eureka!!! Everything is connected. I saw the network, part on paper, mostly in my head. The lines and nodes were forming the system, and it was slowly getting bigger and bigger[1].
I saw the network and did not have the words to explain. Did not have any backing to convince someone of the relevance. Did not know of the theories of systems. And did not have people who shared my views. So, I muddled through with my research, continuing to search for more information and materials, while in my head the system was growing. And someone started feeding me names. Latour, Boulton, and I snowballed to Meadows, Page, Mitchell, Holland, and more into the design with Jones, Sevaldson, …
My head is still creating networks, the bigger pictures with the small details. I know now why nurses won’t get what they need. I hope I am able to show you, so the words start making sense.
[1] A way to ‘feel’ what I felt is the music ‘the moon in your eyes’ by RØRE, Avery Bright. The network starts a 3:00. Which was coincidentally playing while I wrote this sentence.